Please check If you have already added your IP address of server
to the whitelist.
What is a whitelist of IP?
IP whitelist is the authentication mechanism of the IPIDEA
proxy. Before using the IP proxy service, you need to add the IP
address of the server to the user center first, or you can add
the IP address through the API link, which is at the bottom of
the API link on the official website.
What protocols does IPIDEA support?
Supports HTTP, HTTPS, and SOCKS5
HTTP and HTTPS are obtained from the official website. The
protocol is interoperable. You can set the request protocol and
get proxy directly. If there is a situation that you have no
access to, you can contact customer service for assistance.
What are the restrictions on IP usage?
Our proxy has no limitation on the number of requests or
concurrent sessions, the API link extraction frequency is one
time per second, and the IP extraction number can be up to 900
at a time. If you have other additional needs, please contact
customer service for assistance.
Can the mobile phone be set up as a proxy?
Open the WLAN Settings of the mobile phone and select the
wireless network to connect to. Click wireless network settings,
and click Manual for proxy Settings. Manually enter the IP and
port obtained in IPIDEA
The actual IP is not the export IP?
The mode of IP is port forwarding, the export IP is real. The IP
acquired and export IP have a same segment and different port.
How does the plan charge?
The rate of Dynamic Residential plan is based on data
consumption. Data consumption can be calculated according to the
following formula: Total data consumption = Upstream (uploaded)
data + Downstream (downloaded) data. The total price of Static
Datacenter plan is based on the number of IPs selected.
Generated API link does not have an account identifier, how to charge?
Judging by the whitelist, an IP address can be obtained and used
only when the server IP address is in the whitelist, otherwise
the IP address cannot be extracted. A whitelist IP address can
only be used in one account, and data consumption is charged to
the account where the whitelist IP address is located.
Do you support invoicing?
Contact customer service to issue electronic invoices. Paper
invoices (special invoices) need to sign a purchase contract.
There is no limit on the amount of electronic invoices. The
order of invoicing is from large amounts to small amounts. The
issuance of small amounts is time-sensitive, and may be issued
in the next month.
Any limit on the number of terminal devices used?
Dynamic IP billing is based on traffic, there is no limit on the
number of concurrent and simultaneous connections.
How to use username and password authentication?
Username and password authentication allocates traffic by
creating an authentication account for the primary account. The
primary account can set username password and traffic upper
limit of authentication account and generate in batches by
selecting country and region parameters.
What happens if the server IP is whitelisted by multiple accounts?
For example, if account A and account B use the same server and
the server IP address is saved to account A, then the traffic
will be deducted from account A. If the server IP address has
been saved in account A, but account B added it again, the
server IP address of account A will logged out, and the traffic
will be deducted from account B.
Can the IP generated by the link be used all the time?
In the API proxy mode, the server will be under maintenance and
upgraded from time to time, and the IP & port will also change.
It is not recommended to use the same IP segment for a long
time, but it can be acquired and replaced every few days. If it
is the user & pass proxy mode, it can be used all the time.
The account has traffic, but when generating an API link, it indicates insufficient balance?
Check If you have already added your IP address of the server to
the whitelist. Or delete the whitelist and add it again, and
request the API link again.
How to judge whether the IP is invalid through the program?
In the background of the official website, the IP duration can
be set, and the dynamic IP can be set for up to 30 minutes. The
IP is port forwarding, and it will automatically switch to
another after invalidation.
With our data collection infrastructure, IP restrictions and CAPTCHAs will not limit your free web crawling.